VASA Tech Group has always believed that high-quality technical service talents are an important factor in establishing a foothold in the market and winning customers. They are also considered valuable assets for the company.

VASA Tech Group has been committed to building a "star-rated" service team at all levels. Certification of Star-rated Technical Service Engineers is one of the important measures in this regard.

To continuously improve the service capabilities of technical service engineers, enhance professional skills in tile laying, lightweight plastering, gypsum leveling, white mortar decoration systems, etc., and cultivate a team of technically proficient service personnel to respond to customer needs promptly and ensure high-quality delivery, Oriental Yuhong Cementitious Technology Group successfully held the 2024 Annual Star-rated Technical Service Engineer Certification Examination at its factory in Jiande, Hangzhou, from January 24th to 27th.

Since the initiation of the Star-rated Technical Service Engineer (TSE) certification project in 2022, certification work has been continuously carried out, and this is now the 5th phase. The certification consists of 5 levels corresponding to the five major systems of VASA Tech Group. For each system assessment passed, one star certification is obtained, with a maximum of five stars. In the future, the Star Technician Medal will become a new "badge" for outstanding technicians of Oriental Yuhong Cementitious Technology Group, serving as a new "business card" for customers to understand the strength of technicians.

This certification focused on the three-star technical service engineer certification for the "white mortar decoration system." Thirty-five technicians from all over the country competed in the same arena, demonstrating their solid theoretical knowledge and professional practical abilities when facing different effect requirements. Through exchanges and learning, their professional literacy was enhanced. In the end, after strict evaluation by on-site judges and comprehensive assessment of more than 16 criteria, a total of 14 people passed this certification.

Providing high-standard, high-quality, and professional technical services to every customer is the goal of the technical service team of VASA Tech Group, as well as a commitment to customers!

In the future, while focusing on product research and development, VASA Tech Group will continue to enhance its professional technical service capabilities. Starting from understanding customer pain points, discovering customer needs, and satisfying customer experiences, it will continuously improve the construction of the technical service system, innovate service models, and optimize service levels, bringing customers more fulfilling, professional, and comprehensive technical services.